Troubleshooting

Troubleshooting

This section provides comprehensive solutions for common DeepTalk issues, from installation problems to performance optimization. Find quick fixes and detailed problem-solving guides to keep your workflow running smoothly.

Quick Problem Resolution

Most Common Issues

🔧 Installation & Setup Problems

⚡ Performance & Processing Issues

🤖 AI Services & Analysis Issues

📁 Organization & Project Issues

Troubleshooting Resources

🆘 Frequently Asked Questions

Quick answers to the most common DeepTalk questions

Get immediate answers for:

  • Getting started questions: Basic setup and first-use guidance
  • Feature explanations: How specific features work and when to use them
  • Best practices: Recommended approaches for common workflows
  • Configuration guidance: Optimal settings for different use cases
  • Integration help: Working with external services and tools

🔍 Common Issues Guide

Detailed solutions for frequently encountered problems

Comprehensive troubleshooting for:

  • Installation and setup problems: Resolve installation, configuration, and startup issues
  • Processing and performance issues: Fix slow performance, failures, and optimization
  • Service integration problems: Troubleshoot external service connections
  • Quality and accuracy issues: Improve transcription and analysis quality
  • Workflow and usability problems: Solve organizational and collaboration challenges

Problem Resolution Strategy

1. Quick Diagnosis

Identify the Problem Category:

  • Installation/Setup: Issues during initial setup or configuration
  • Processing: Problems with file upload, transcription, or analysis
  • Performance: Slow operation, high resource usage, or timeouts
  • Integration: External service connection or configuration issues
  • Quality: Poor transcription accuracy or analysis results
  • Workflow: Organization, collaboration, or export problems

2. Find Your Solution

Follow This Sequence:

  1. Check FAQ first: Most common questions have quick answers
  2. Review Common Issues: Detailed solutions for frequent problems
  3. Verify system requirements: Ensure your system meets minimum requirements
  4. Check service status: Verify external services are operational
  5. Review logs: Look for error messages or warning indicators

3. Get Additional Help

If Problems Persist:

Preventive Maintenance

Regular System Health Checks

Weekly Maintenance:

  • Clear temporary files: Remove unnecessary processing files
  • Check service connections: Verify external services are responsive
  • Review storage usage: Monitor disk space and archive old content
  • Update services: Keep external services (Ollama, Speaches) current

Monthly Optimization:

  • Performance review: Analyze processing times and system resource usage
  • Quality assessment: Review transcription and analysis accuracy
  • Workflow evaluation: Assess and optimize organizational strategies
  • Backup verification: Ensure important content is properly backed up

System Requirements Monitoring

Resource Usage:

  • Memory: Monitor RAM usage during processing
  • Storage: Track disk space for growing content libraries
  • CPU: Watch processor usage during intensive operations
  • Network: Verify bandwidth for external service communication

Service Health:

  • Transcription services: Regular connection and performance testing
  • AI services: Verify model availability and response times
  • Integration endpoints: Test API connections and data exchange
  • Export services: Validate export generation and distribution

Emergency Procedures

Critical Issue Response

System Unresponsive:

  1. Save current work: Ensure any in-progress work is saved
  2. Check system resources: Monitor CPU, memory, and disk usage
  3. Restart services: Restart DeepTalk and external services
  4. Verify connections: Test network and service connectivity
  5. Review logs: Check for error messages or failure indicators

Data Recovery:

  1. Backup assessment: Identify most recent backup or auto-save
  2. File recovery: Use system recovery tools if necessary
  3. Service restoration: Restart and reconfigure external services
  4. Content verification: Verify integrity of recovered content
  5. Workflow restoration: Restore projects and organizational structure

Contact and Support

Community Resources:

  • GitHub Discussions: https://github.com/michael-borck/deep-talk/discussions
  • Issue Tracking: https://github.com/michael-borck/deep-talk/issues
  • Documentation: Review all available guides and references

Before Requesting Help:

  • Document the problem: Include error messages, steps to reproduce, system information
  • Check existing issues: Search for similar problems and solutions
  • Provide context: Include relevant configuration, file types, and workflow details
  • Test reproducibility: Verify the problem occurs consistently

Diagnostic Tools and Utilities

Built-in Diagnostics

System Information:

  • Version information: Check DeepTalk version and build details
  • Service status: Monitor external service connectivity and health
  • Resource usage: View current system resource consumption
  • Processing queue: Check status of pending and active operations

Log Analysis:

  • Error logs: Review detailed error messages and stack traces
  • Performance logs: Analyze processing times and resource usage
  • Service logs: Monitor external service communication and responses
  • User activity logs: Track user actions and system responses

External Diagnostic Tools

System Monitoring:

  • Task Manager/Activity Monitor: Monitor system resource usage
  • Network utilities: Test connectivity to external services
  • Disk utilities: Check storage health and available space
  • Service managers: Verify external service status and configuration

Service Testing:

  • API testing tools: Verify external service API responses
  • Network diagnostic tools: Test connectivity and latency
  • Service-specific tools: Use tools provided by external services
  • Integration testing: Verify data flow between services

Need immediate help? Start with the FAQ for quick answers, or dive into Common Issues for detailed problem-solving guidance.